Date: February 19th 2010

Hi,

We are a small group of three technical writers
writing reference documentation using Framemaker and producing PDFs.

In short, the workflow consists of the senior
technical writer commenting a specification
written by a developper (do, don't, see example,
etc), the tech writer writes the documentation,
and that goes through a review process
(developer, peer review, final review). The
resulting documentation is added to the official document set.

I am looking for a tool like a relational
database that will serve as a front end for this
simple project management. It will hold the
comments for a specification, permit tracking the
status of specifications being documented, allow
keeping track of the time spent on documenting
each assigned specification, see what tasks are
assigned a tech writer for a given period, track
estimated vs real time for a given project. There
are also other projects of a non-documentation
nature (translations, copy editing for other depts., etc.).

I currently use an Excel spreadsheet, a table in
FrameMaker, comments directly made in the
specification PDFs... and as a group this is
getting difficult to follow and upkeep because of
the different tools being used.

We do not have a great volume of information so
capacity/size of data bases is not a problem.

Our developers use TestTrack Pro to track
defects/solutions. It gave us the idea of how we
could integrate our different tools into one that
is easy to set up, easy to customize, and made
setting up filters, automatic notifications, and report generation quite easy.

I appreciate you comments and time,

Stephen

Stephen O'Brien
Coordonnateur à la documentation / Documentation Coordinator
Rédacteur technique senior / Senior Technical Writer
InnovMetric Logiciels inc. / InnovMetric Software Inc.
2014, Cyrille-Duquet, suite 310
Québec (Québec) Canada G1N 4N6

Tel.: (418) 688-2061
Fax: (418) 688-3001
E-mail: sobrien@innovmetric.com
www.innovmetric.com
PolyWorks, the Universal 3D Metrology Software Platform for Manufacturing (TM)



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